That error can appear even when there’s a working Internet link. The message ‘No Internet Connection’ can be misleading. Most commonly it’s a problem with the Internet connection. In this mode, Office is ‘read only’, you can open, view and print documents but no editing. Microsoft’s euphemism for this is ‘Reduced Functionality Mode’ or ‘View Only (Unlicensed)’. However, if there’s a problem Office might stop working fully. Usually these checks happen automatically, and you never know. Office 365 software checks with Microsoft every month or so to make sure your Office 365 subscription is still OK. The unlicenced product warning usually happens if you’ve started Office after a break of several weeks and there’s a problem with the Internet connection. Here’s what to do if you get the dreaded Microsoft Office 365 Unlicensed Product / View only error message.Īssuming you have a current Office 365 subscription (we’ll show you how to check that, below).
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